• Service with a smile.
  • Ensure a conducive, comfortable, cheerful, beautiful and eco-friendly environment to people of Gua Musang.
  • Disclose results for the application of erecting buildings in the period of 1 month from the date of application, provided the support of relevant departments within the prescribed period is available.
  • Provide private home renovation application results within 1 month provided that the application meets the requirements of Uniform Building Bylaws 1984.
  • Ensure an efficient, prompt and quality municipal services.
  • Be responsive to complaints and is committed to improving and providing services.
  • Renew business licence within 2 hours.
  • Provide new business licence application result within 6 weeks.
  • Guarantee the results of outdoor advertising permits installation in 2 hours.
  • Provide temporary permit result, exhibitions and expositions sale within 3 days.
    (Expo Permit must obtain entertainment permit approval).
  • Provide decision on the application for rent, lease and rental of land within 1 month.
  • Guarantee the equipment rental and asset results within 1 week.
  • Guarantee the outcome of the application or assignee name change within 2 hours.
  • Committ to zero bureaucracy results.